Metro Mobility Max Sport 4-Wheel Mobility Scooter
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Metro Mobility Max Sport 4-Wheel Mobility Scooter
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Find quick answers to common questions about our mobility scooters — from features and battery use to shipping, warranty, and after-sales support.
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Features
Tech Specs
Performance
- Max speed: 4.97mph (8km/h)
- Range per charge: 10-16 miles (15-25km)
- Climbing capacity: 8° (300lbs/136kg load)
- Turning radius: 1170mm; Ground clearance: 45mm
- Dual-sided throttle lever (forward/reverse), one-hand operable
- Speed adjustment knob for flexible speed control
- LED headlight (day/night visibility) + loud horn for safety alerts
- Freewheel mode for manual maneuvering
- Auto-braking on throttle release; Emergency key switch braking
Design & Ergonomics
- Foldable infinitely adjustable tiller for personalized positioning
- Height-adjustable seat (350mm base height)
- Width-adjustable flip-up armrests for easy access
- Removable front basket (0.55kg±5%) for storage convenience
- Compact dimensions: 1080×510×960mm
- Quick disassembly for easy transport and storage
- IPX4 water-resistant body, durable and easy to clean
- Anti-tip devices + secure seat locking mechanism
- Solid tires (215mm×70mm) – no inflation needed, low maintenance
- Scooter base weight: 27.7kg; Seat weight: 7.3kg
Battery & Charging
- 24V 12Ah maintenance-free deep-cycle GEL battery
- 2A dedicated off-board charger (indoor use only)
- 3-color LED battery gauge (red/yellow/green) for clear power display
- Charger LED indicators: Red (power on), Orange (charging), Green (full)
- 15-minute auto-sleep mode to preserve battery life
- Battery weight: 9.2kg; Acid-spill proof sealed design
- Approved for air/boat/train transportation
- Battery reset button for fault recovery
- Charging time: 8-10 hours; No overcharge recommended
Safety & Durability
- Multiple safety fuses (5A/2.5A/2A) for circuit protection
- DR50-A01 dealer-programmable controller with self-diagnostic beep codes
- Compliance with BS/EN ISO 9001 quality standards
- Protection against electric shock: Internal power class, Type B
- Water resistance rating: IPX4
- Non-AP/APG safety class for flammable gas environments
- Continuous operation design for reliable use
- Sealed wiring harness to prevent damage
- Anti-rollback protection on inclines (rolls ~30cm before brake engages)
Usage, Maintenance & Support
- Target users: Individuals with walking difficulties (visual acuity >0.5)
- Max load capacity: 300lbs (136kg)
- Suitable for sidewalks, shops, and outdoor scenes
- Narrow space navigation capability
- Routine maintenance:Daily: Battery charge checkWeekly: Cleaning with damp cloth + mild detergent; 8-hour battery chargeQuarterly: Tire tread inspectionAnnual: Full dealer service (wiring, brakes, motor brushes, etc.)
- Support channels:Toll-free: 888-616-3876Email: Support@metromobilityusa.comOnline warranty registration via official website
Built-In Components List
Seat
Armrests
Basket
Battery Box
Seat Post
Detent Pin (for Seat Post)
External Charger
Armrest Adjustment Knobs
Keys
FAQs
Please read our FAQs page to find out more.
How long does it take to fully charge the Max Sport battery?
With the original 24V off-board charger, a full charge typically requires 8–10 hours. For best long-term performance, charge the battery indoors, keep the charger dry, and avoid interrupting the charging cycle.
What is the maximum weight capacity of the Max Sport mobility scooter?
Max Sport is engineered to safely support riders up to 300 lbs (136 kg).
Real-world performance—such as range, acceleration, and hill climbing—may vary based on rider weight and terrain.
Is the seat height adjustable on the Max Sport?
Yes. The Max Sport seat height can be easily adjusted using the detent pin on the seat post.
Armrests are also width-adjustable for a more comfortable and personalized riding position.
Can the Max Sport be disassembled for transport?
Absolutely. Max Sport features a tool-free modular design.
The seat, seat post, battery, basket, and tiller fold or detach within minutes, allowing the scooter to fit into most standard car trunks.
What is the driving range of the Max Sport on a single charge?
Under typical conditions, Max Sport delivers an estimated 10–16 miles (15–25 km) per charge.
Actual range varies depending on rider weight, temperature, slope, terrain type, and battery condition.
How well does the Max Sport handle slopes?
Max Sport is tested to safely climb inclines up to 8° with riders weighing up to 300 lbs.
For safety, reduce speed when reversing on slopes and avoid driving across uneven surfaces where wheels are at different levels.
How do I know when the Max Sport battery is fully charged?
The off-board charger displays clear LED indicators:
Red — Power on
Orange — Charging
Green — Fully charged
Unplug the charger once the status light turns green.
Does the Max Sport have safety features for everyday use?
Yes. Max Sport includes multiple safety enhancements, such as:
Automatic electromagnetic braking
Rear anti-tip wheels
LED lighting for visibility
Freewheel mode for manual pushing
IPX4 water-resistant electronics
Intelligent error alerts using audible beeps
How do I control speed on the Max Sport?
Speed is managed through two controls:
The Speed Control Knob sets your maximum speed limit.
The Throttle Lever fine-tunes acceleration while driving.
Reverse speed is automatically reduced for controlled maneuvering.
Why won’t my Max Sport scooter drive even though the key is on?
Several common causes include:
- The freewheel lever is unlocked (switch to locked/drive mode).
- The charger is still plugged in.
- The reset button on the battery has popped out (press it in).
- The battery pack is not fully seated on the connectors.
If the scooter beeps in a repeated pattern, refer to the built-in diagnostic codes for troubleshooting.
