Privacy Policy
Privacy Policy
Last Updated: December 4, 2025
Metro Mobility USA LLC (“Metro Mobility”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://metromobility.com or use any of our services, in accordance with applicable U.S. and Canadian privacy laws.
Company Information
Metro Mobility USA LLC
159 Liberty Ave, Mineola, NY 11501
Phone: 888-616-3876
Email: support@metromobilityusa.com
Information We Collect
Personal Information
We may collect the following information when you interact with our website or services:
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Name, email address, phone number
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Billing and shipping address
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Payment information
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Account details and communication records
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Information you provide when placing an order or contacting customer support
Usage Information
We automatically collect certain data when you visit our website, such as:
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IP address
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Browser type and device identifiers
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Pages viewed and time spent
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Interactions with website features
Cookies & Tracking Technologies
We use cookies, pixels, and other tracking tools to:
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Enable website functionality
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Analyze site performance
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Improve user experience
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Support personalized marketing
You may adjust your browser settings to refuse cookies, although this may affect website functionality.
How We Use Your Information
Metro Mobility uses the information we collect to:
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Process and fulfill orders
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Provide, maintain, and improve our services
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Verify your identity and manage your Metro Mobility account
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Communicate with you regarding orders, updates, and promotional content (you may opt out anytime)
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Enhance user experience based on analytics and site behavior
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Comply with legal and regulatory obligations
Sharing of Information
We do not sell your personal information. However, we may share your data with:
Service Providers
Trusted partners who assist with:
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Payment processing
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Order fulfillment and shipping
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Website hosting and analytics
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Marketing and communication tools
These parties only receive information necessary to perform their services.
Legal Requirements
We may disclose information if required to:
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Comply with applicable laws
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Respond to legal process
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Protect our rights, safety, or property
Business Transfers
Your information may be transferred as part of a merger, acquisition, restructuring, or asset sale.
Your Privacy Rights
Depending on your location, you may have the right to:
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Request access to the personal data we hold about you
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Correct or update inaccurate information
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Request deletion of your information
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Withdraw consent for certain data uses
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Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Cookies & Opt-Out Options
Most browsers allow you to manage or disable cookies. Please note:
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Blocking cookies may impact website features
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You can opt out of certain targeted advertising tools through your device or browser
Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
Children’s Privacy
Our website and services are not intended for children under 13 in the United States, or under 16 in certain Canadian provinces. We do not knowingly collect personal information from minors. If you believe we may have collected such data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website signifies your acceptance of the revised policy.
Contact Us
If you have any questions or requests regarding this Privacy Policy, you may contact us at:
Phone: 888-616-3876
Email: support@metromobilityusa.com
Address: 159 Liberty Ave, Mineola, NY 11501